JKA Travel Privacy Policy

JKA Travel respects your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you contact us, visit our website, request a quote, or use our travel planning services.

JKA Travel is an Independent Affiliate of Atlas Coast Travel Group. We operate as an independent travel business and work with Atlas Coast Travel Group, travel suppliers, and service providers to arrange and support your travel.

Information We Collect

We collect personal information you provide when you request information, complete a form, communicate with us, or arrange travel. Depending on your request and the requirements of your trip, this may include:

• Your name, email address, telephone number, and mailing address.
• Traveler names, dates of birth, and other details required for reservations.
• Travel dates, destinations, budget, preferences, and loyalty program numbers.
• Passport or other travel document information when required by a supplier or destination.
• Accessibility needs, dietary requirements, or other information you choose to share so we can request appropriate accommodations.
• Booking details, authorizations, and records of our communications.
• Information needed to facilitate payments through an authorized supplier or payment service.

Please provide only information reasonably needed for your inquiry or booking. If you provide information about another traveler, you should have their permission or other appropriate authority to do so.

Our website and the services used to operate it may also collect technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.

How We Use Your Information

We use personal information to:

• Respond to inquiries and provide travel recommendations and quotes.
• Research, arrange, confirm, and manage travel you request.
• Communicate about reservations, payments, travel documents, itinerary changes, and other trip needs.
• Share accommodation requests with the appropriate travel providers.
• Maintain business records, document authorizations, and resolve questions or disputes.
• Operate and improve our website and services.
• Protect against fraud, unauthorized activity, and misuse.
• Meet applicable legal, accounting, and recordkeeping obligations.
• Send promotional communications when you have opted in or when otherwise permitted by applicable law.

Where applicable law requires consent to process sensitive information, we will request that consent.

How We Share Your Information

We share information as reasonably necessary to provide our services, including with:

• Atlas Coast Travel Group, our host agency, for booking support, reservation administration, recordkeeping, and related business services.
• Travel suppliers, such as cruise lines, airlines, hotels, resorts, tour operators, transportation companies, and excursion providers.
• Travel insurance providers, when you request information, a quote, or coverage.
• Service providers, such as reservation systems, customer management platforms, website hosts, communication services, document and authorization platforms, and payment processors.

We may also disclose information when required by law, to respond to lawful requests, to protect legal rights, or in connection with a business transfer, subject to applicable requirements.

JKA Travel does not sell your personal information.

Atlas Coast Travel Group and travel suppliers may process information under their own privacy policies. You can review Atlas Coast’s policy at: Atlas Coast Travel Group Privacy Policy

This policy describes JKA Travel’s practices. Other businesses’ privacy policies govern their own handling of your information.

Payment Information

Payments are handled through the applicable travel supplier, host agency, payment processor, or other authorized payment service. We may help facilitate an authorized payment and retain records of your authorization and transaction.

Please use the secure payment or authorization method we provide. Do not send full payment card numbers, card security codes, or images of payment cards through ordinary email, text messages, or social media messages.

Cookies and Website Technologies

Our website and its service providers may use cookies or similar technologies to support website functions, maintain security, and understand how visitors use the site.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by applicable law, we will provide additional notices or choices about cookies and tracking technologies.

Email and Text Communications

We may contact you by email, telephone, or text message to respond to your requests and support your travel arrangements.

You may unsubscribe from promotional emails using the unsubscribe option provided or by contacting us. To stop promotional text messages, reply STOP where supported or contact us directly.

We do not share text messaging opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.

Opting out of promotional communications does not prevent us from sending necessary reservation, service, or legally required communications.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, support reservations, maintain required records, resolve disputes, and meet legal obligations. Retention periods may vary depending on the information and the purpose for which it is held.

When information is no longer needed, we take reasonable steps to delete it, anonymize it, or securely dispose of it.

Atlas Coast Travel Group and other providers maintain their own retention practices under their respective policies.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, use, disclosure, or loss.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

International Travel and Information Transfers

Arranging travel may require sharing information with suppliers and service providers in other states or countries, including your destination. Privacy laws in those locations may differ from those where you live.

Where applicable, we will take steps required by law for these transfers.

Information About Children

Our website and travel planning communications are intended for adults. We do not knowingly collect information directly from children under 18 through our website.

A parent, guardian, or authorized adult may provide information about a minor traveler when needed to arrange family or group travel. We use and share that information only as reasonably necessary to support the travel arrangements or meet applicable requirements.

If you believe a child has submitted information directly to us without appropriate authorization, please contact us.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to restrict or object to certain uses of information or withdraw consent where processing is based on consent.

Contact us using the details below to make a request. We may need to verify your identity before responding. Some information may need to be retained to service bookings or meet legal obligations.

If your request concerns information controlled by Atlas Coast Travel Group or a travel supplier, you may need to contact that organization directly. We will help identify the appropriate contact when reasonably possible.

Third-Party Websites

Our website and communications may contain links to websites operated by Atlas Coast Travel Group, travel suppliers, or other third parties. Their privacy practices are governed by their own policies. Please review those policies before submitting personal information.

Changes to This Policy

We may update this Privacy Policy as our services, practices, or legal obligations change. We will post the revised policy with an updated effective date and provide additional notice when required by law.

Contact JKA Travel

For questions about this policy or to submit a privacy request, contact: